ENJOY THIS SEASON - ALAAFINCLOUD SANTA BLISS!

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  • Return & Refund
  • Limited Warranty
  1. Returns, Refunds and Exchanges:

Returns:

Only products originally shipped from ALAAFINCLOUD or from an authorized supplier (drop-ship) will be considered for return to ALAAFINCLOUD. By a Customer requesting return of products to ALAAFINCLOUD, the Customer certifies that the products were purchased from ALAAFINCLOUD and there has been no substitution of the product from another supplier, distributor or other source of the product. Any return must be in the original packaging and in unused condition except if approved for failure analysis/warranty evaluation by a ALAAFINCLOUD sales representative via a Return Material Authorization (RMA).

Exchanges: Any item for exchange must be in new condition and in the original packaging. Exchanges must be requested within 30 days of ship date. Defective item(s) may be exchanged/returned for the same item. Items purchased from ALAAFINCLOUD that have been used or altered and any items that have been sold as NC/NR will not be accepted for exchange.

Non-Cancelable and Non-Returnable Items:

Products listed as NC/NR status (Non-cancelable and Non-Returnable) are identified on the Cart Page for web orders and via Order Acknowledgement for all other orders.

Return Freight / Restocking Fee:

ALAAFINCLOUD reserves the right to charge cancellation and restocking fees, at a minimum rate of 15% to be deducted from the Customer refund. ALAAFINCLOUD does not refund the original shipping and handling. Customer is responsible for all return freight charges. ALAAFINCLOUD does not accept COD shipments.

Refunds:

Upon receipt and inspection of returned item(s), ALAAFINCLOUD will advise of the refund status. In the case of factory warranty or failure analysis, ALAAFINCLOUD will issue any applicable credit pending manufacturer confirmation of failure. ALAAFINCLOUD initiates credits via the original method of payment within 48 hours of approval. Refunds via credit card can take up to 10 business days to post to the account.

How to Return an Item:

  1. Contact a ALAAFINCLOUD sales representative within 2-3DAYS days of ship date of item(s) contact us on our website www.alaafinc.om.ng or by emailing sales@Alaafin.com.ng
  2. ALAAFINCLOUD will issue a Return Material Authorization (RMA) number. Once the RMA number is received, item must be returned within 14 days. ALAAFINCLOUD will provide the Customer with specific instructions on where to mail / return item(s) with the RMA number. In most cases returned items will be shipped to the ALAAFINCLOUD warehouse located
  3. Include the signed RMA in the return package stating the reason for the return and the original receipt. Standard Terms and Conditions,
  1. Limited Warranty: Seller will transfer to Buyer any Product warranties and indemnities

authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. Seller warrants to Buyer that Products purchased hereunder will conform to the applicable manufacturer’s specifications for such products and that any value- added work performed by Seller on such Products will conform to applicable Buyer’s specifications. If Seller breaches this warranty, Buyer’s remedy is limited to (at Seller’s election) (1) refund of Buyer’s purchase price for such Production (without interest), (2) repair of such Products, or (3) replacement of such Products; provided that such Products must be returned to Seller, along with acceptable evidence of purchase, within 20 days from date of delivery, transportation charges prepaid. No warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident or modification, or has been soldered.

SAVE AS EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS (WHETHER STATUTORY OR OTHERWISE) ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. IN PARTICULAR, SELLER MAKES NO WARRANTY RESPECTING THE MERCHANTABILITY OF THE PRODUCTS OR THEIR SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS AND WARRANTIES AGAINST LATENT DEFECTS.

  1. Limitation of Liabilities: BUYER SHALL NOT BE ENTITLED TO, AND SELLER SHALL NOT BE LIABLE FOR, LOSS OF PROFITS OR REVENUE, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEADS, BUSINESS INTERRUPTION COST, LOSS OF DATA, REMOVAL OR REINSTALLATION COSTS, INJURY TO REPUTATION OR LOSS OF BUYERS, PUNITIVE DAMAGES, IPR INFRINGEMENT, LOSS OF CONTRACTS OR ORDERS OR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. BUYER’S RECOVERY FROM SELLER FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE AFFECTED PRODUCTS IRRESPECTIVE OF THE NATURE OF THE CLAIM WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE. BUYER WILL INDEMNIFY, DEFEND AND HOLD SELLER HARMLESS FROM ANY CLAIMS BASED ON (a) SELLER’S COMPLIANCE WITH BUYER’S DESIGNS, SPECIFICATIONS, OR INSTRUCTIONS, (b) MODIFICATION OF ANY PRODUCTS BY ANYONE OTHER

THAN SELLER, or (c) USE IN COMBINATION WITH OTHER PRODUCTS.

  • Know Your Customer

Know Your Customer, alternatively known as know your client or simply KYC, is the process of a business verifying the identity of its clients and assessing their suitability, along with the potential risks of illegal intentions towards the business relationship. The term is also used to refer to the bank regulations and anti-money laundering regulations that govern these activities. Know your customer processes are also employed by companies of all sizes for the purpose of ensuring their proposed customers, agents, consultants, or distributors are anti-bribery compliant, and are actually who they claim to be. Banks, insurers, export creditors and other financial institutions are increasingly demanding that customers provide detailed due diligence information. Initially, these regulations were imposed only on the financial institutions but now the non-financial industry, fintech, virtual assets dealers, and even the non-profit organizations are liable to oblige.

The objective of KYC guidelines is to prevent businesses (financial and non-financial) from being used, intentionally or unintentionally, by criminal elements for money laundering activities. Related procedures also enable businesses to better understand their customers and their financial dealings. This helps them manage their risks in a well judged manner. Today not only the banks but also different online businesses can implement KYC. They usually frame their KYC policies incorporating the following four key elements:

  • Customer Acceptance Policy;
  • Privacy
Who we are

Our website address is: https://alaafin.com.ng.

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